People in Utah check their email — a lot, new study says

Illustration by Alex Cochran

Utah ranks No. 3 in the U.S. when it comes to checking emails, according to a recent study

When’s the last time you checked your email?

If you live in Utah, there’s a good chance it wasn’t that long ago.

A recent study from the eCommerce agency TaskHusky reveals that Utah ranks No. 3 in the country when it comes to checking emails. Based on the research, which had more than 2,300 respondents reporting their email habits, people in Utah check their email an average of 23 times a day — substantially above the national average of 14.

In Utah ...

• According to the study — which was emailed to the Deseret News — 76.47% of people in Utah reported checking their email when bored (slightly above the national average of 75.7%).
• Just over 70% of Utah respondents said they check their email while on vacation, which was slightly above the national average of 69.3%.
• Nearly 65% of Utah respondents said they feel pressure to respond to emails in a timely manner (higher than the 57% national average), and just over 47% said they check their email after work hours, including on nights and weekends, according to information sent to the Deseret News.
• Maine and Iowa ranked ahead of Utah as the two states most addicted to emails, with an average of 35 and 22.8 email checks per day, respectively. Washington was the least email-addicted state, with an average of 9.1 email checks daily (due to a lack of responses in certain regions, the study did not include Alaska, Delaware, Hawaii, Idaho, Montana, North Dakota, Rhode Island, South Dakota, Vermont and Wyoming).

Other general takeaways ...

• In general, the average person keeps up with three different email accounts and spends 1.69 hours a day checking and responding to emails, according to the study, which was conducted in April 2021 (that number is significantly lower than the findings of Adobe’s 2019 email usage study, which found that people spend approximately five hours a day checking various email accounts).
• Fifty-seven percent of respondents reported feeling pressured to respond quickly to emails; however, women were more likely than men to feel that pressure.
• Frequent email use is getting younger by the generation — millennials started regularly checking their emails at age 20, compared to Gen Z respondents at age 17, according to the study.

How to reduce email use

• To reduce email use going forward, TaskHusky recommends setting aside two or three times a day to sort through emails. The study recommends closing your email tab once you have checked your inbox during those designated times.
• The study also suggested removing push notifications from your devices so you’re not notified every time you receive an email.
• A 2015 study from University of British Columbia researchers found that when people limited checking their email to just a few times a day, their stress levels decreased significantly.

Visit taskhusky.com to read more about the study.

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